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Can AI Pack Your Hiking Gear? We Tested Shopping Agents on Iceland’s Laugavegur Trek
We tested AI shopping agents from Amazon and Perplexity to see how they fare helping prepare a family for Iceland's famously fickle Laugavegur Trek. Our quick takeaway? Highly capable LLMs such as Perplexity have the clear upper hand over bots like Rufus, at least for the moment, in providing expert-level guidance for complex purchasing, even if Perplexity's buy flow remains a tad glitchy.

David Golub & Francois Silvain
5 days ago14 min read


Complex Adaptation Meets AI: Six Lessons for Navigating the Agentic Revolution
Complexity theory provides a cogent framework for understanding how agentic AI can drive corporate reinvention.

Nancy Wang
Feb 205 min read


The Catalog Learns the Customer: How Agentic AI is Reinventing Online Shopping
Agentic ecommerce moves beyond recommendation algorithms to focus on what the buyer is actually looking for.

David Golub & Francois Silvain
Feb 135 min read


Dynamic Capabilities as Agentic KPIs: Is Your Organization Ready?
Organizations adopting agentic tools need to reinvent themselves according to the KPIs of tomorrow.
David Golub
Feb 35 min read


When Computers Learn their Users: Preparing for the Rise of Agentic Interface Design
As AI agents become mainstream, leaders need to prepare for a profound shift in human-machine collaboration.
David Golub
Jan 274 min read


Learning from Mistakes: A New Training Approach for Agentic AI
Realizing the full potential of AI agents presents a curious challenge: learning from mistakes.

Josselin Thibault
Jan 164 min read


The Agentic Revolution Will Not Be Linear: Predicting the Rise of Hybrid Value Delivery
In this season of tech predictions, Human+Machine has proven prescient about the nonlinear roots of AI superpowers, writes David Golub.
David Golub
Jan 68 min read


Prompt as Prototype: Envisioning Agentic Products Through Conversational Design
Agentic AI is transforming product development, and it starts by using familiar tools like ChatGPT and Claude to create testable prototypes.
David Golub
Dec 17, 20244 min read


The New Market Sensing: How AI Agents Are Redefining Business Intelligence
Does the morning briefing at your company probably look a lot like it did five years ago? Teams gather (virtually or physically), discuss...

Nancy Wang
Dec 16, 20243 min read


Human-in-the-Loop Design: The Real Promise of the AI Revolution
The AI revolution isn't about machines replacing humans — it's about forging partnerships that amplify human capabilities.
David Golub
Nov 25, 20244 min read


The Evolution of RAG: Introducing Our Technical Deep Dive Ongoing Series
RAG represents a significant architectural advancement in LLM deployment.

Josselin Thibault
Nov 25, 20245 min read


AI Agents Get 3X Faster with DroidSpeak: A Breakthrough for Enterprise Apps
Exciting research is transforming how AI agents communicate, bringing dramatic speed mprovements to enterprise AI solutions.

Henry Arrow
Nov 25, 20242 min read
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