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Intelligence Mapping: A Practical Toolkit for Success with Business-Focused AI Agents
Successful AI projects begin with a clear understanding of how work actually happens. Intelligence Mapping reveals where AI agents can create value before code is written — preventing costly failures and ensuring AI investments solve real problems.

Nancy Wang
5 days ago10 min read


The 99.7% Solution: Mary Meeker Previews a Future Powered by Commoditized AI
In her seminal AI report, Mary Meeker looks back at a seeming paradox from the first Industrial Age to underscore how the enormous productivity potential of artificial intelligence is poised to unleash entirely new categories of human activity.
David Golub
Jun 45 min read


Is agentic ecommerce the real deal? We tested 4 top agents to see which can close a sale.
Can AI shopping assistants close sales like a human expert? Our test shows they can, and how! Perplexity leads the pack, delivering expert-level, contextually nuanced product knowledge while ChatGPT impresses. Amazon's Rufus and Google Gemini trail behind. As shopping shifts from keywords to conversations, brands must adapt or risk invisibility in the AI-mediated future.

David Golub & Francois Silvain
May 198 min read


The Catalog Learns the Customer: How Agentic AI is Reinventing Online Shopping
Agentic ecommerce moves beyond recommendation algorithms to focus on what the buyer is actually looking for.

David Golub & Francois Silvain
Feb 135 min read


When Computers Learn their Users: Preparing for the Rise of Agentic Interface Design
As AI agents become mainstream, leaders need to prepare for a profound shift in human-machine collaboration.
David Golub
Jan 274 min read


Learning from Mistakes: A New Training Approach for Agentic AI
Realizing the full potential of AI agents presents a curious challenge: learning from mistakes.

Julien Coche
Jan 164 min read


Future-Proof, 2025: Start Creating an AI-Enhanced Organization
The AI revolution demands a fundamental reimagining of organizational structure and operation, argues Nancy Wang.

Nancy Wang
Jan 84 min read


The Agentic Revolution Will Not Be Linear: Predicting the Rise of Hybrid Value Delivery
In this season of tech predictions, Human+Machine has proven prescient about the nonlinear roots of AI superpowers, writes David Golub.
David Golub
Jan 68 min read


Rethinking AI Progress: Dario Amodei's Useful Theory of Marginal Returns
Anthropic CEO Dario Amodei’s thought-provoking essay Machines of Loving Grace offers a nuanced vision of techno-utopian progress.
David Golub
Dec 3, 20245 min read


Human-in-the-Loop Design: The Real Promise of the AI Revolution
The AI revolution isn't about machines replacing humans — it's about forging partnerships that amplify human capabilities.
David Golub
Nov 25, 20244 min read


What No One Tells You About AI Readiness: A Field Guide to the Five Critical Pillars
In the spring of 2023, I found myself sitting across from "Kathy" (not her real first name), a brilliant technologist who had just...

Henry Arrow
Nov 25, 20244 min read


The Evolution of RAG: Introducing Our Technical Deep Dive Ongoing Series
RAG represents a significant architectural advancement in LLM deployment.

Julien Coche
Nov 25, 20245 min read


AI Agents Get 3X Faster with DroidSpeak: A Breakthrough for Enterprise Apps
Exciting research is transforming how AI agents communicate, bringing dramatic speed mprovements to enterprise AI solutions.

Henry Arrow
Nov 25, 20242 min read
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